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Supervan Ltd car hire Frequently asked questions FAQ

Frequently Asked Questions (FAQs) when hiring a van or commercial vehicle

Supervan Ltd has a huge range of vans and commercial vehicles available to hire; if you have any specific questions or queries, please do not hesitate to contact us, but you may find the below FAQs helpful.

What is included in the price of a rental vehicle?

Our hire charges include the vehicle itself, which are all less than three years old and come with air conditioning, power steering, central locking and a CD player as standard, as well as fully comprehensive insurance. In addition, all of our rental vehicles are covered by roadside assistance to ensure your peace of mind.

Your chosen van will also be cleaned and maintained to the highest standard both before and after your hire period as part of our ongoing service.

How old do I have to be to rent a van?

You must be between the age of 25 and 70 in order to hire a van or commercial vehicle under our insurance cover. You must also have held a full UK driving licence for at least two years.

What documents do I need to hire a van with Supervan?

You must produce a full, valid UK driving licence; it must be your original licence as photocopies will not be accepted. If you hold a photocard licence, we will also need your paper counterpart.

Supervan Ltd will also require a minimum of two forms of additional identification, such as your passport, utility bills and/or bank statements and corresponding credit or debit cards.

Overseas customers looking to rent a commercial vehicle – please contact Supervan Rental direct.

What deposit will I have to pay?

You will be asked to pay an excess – or deposit – of £650 by credit or debit card. This covers our insurance policy excess and will be the maximum amount you will be required to pay in case of an accident.

This deposit is fully refundable upon safe and undamaged return of the commercial vehicle.

What is the largest commercial vehicle I can legally drive on a standard UK driving licence?

If you hold a full standard UK driving licence, you are entitled to drive any of our vans and commercial up to our 3.5 tonne Luton Van. However, in order to hire Supervan Ltd’s 7.5 tonne Box Lorry, you must have the higher category C1 on your driving licence.

Please note that if you hold an automatic driving licence, you will only be able to drive our range of automatic vans.

How long can I hire a van for?

You may only need a commercial vehicle for a single day; alternatively, you might be looking to rent a van on a contract hire basis. Supervan offers extremely competitive rates on a wide range of hire periods, from one day and weekend hire to monthly and long term rental and contract hire.

Can you arrange collection and delivery?

To make your commercial vehicle hire process even easier, Supervan Ltd offers a delivery and collection service throughout Essex (charges apply). We provide this service across the county, including Brentwood, Chelmsford, Harlow, Upminster and Billericay.

What other services do you offer?

Supervan Ltd also has a fleet of hire cars and through our sister company, Superbike Rental, we offer one of the UK’s largest selection of superbikes, sportsbikes, adventure, touring and cruiser motorcycles to hire. We offer van hire, car hire, motorbike hire, self drive hire, home and office removals and relocation services, and contract hire.

We can also provide moving equipment, packing materials and containerised storage solutions.

Where is Supervan Ltd located?

We are based at:

Stondon Hall Farm
Ongar Road
Stondon Massey
CM15 0LD

What are your opening hours?

Supervan is open from Monday to Friday, 8am until 5:30pm, and Saturdays from 8am until midday.

Supervan Ltd Brentwood

Supervan Ltd who is the most reliable van hire company in essex 3

Where can I find the most reliable van hire company in Essex?

Simply put, you have found it!

Based in Brentwood, Essex, and enjoying easy access to the region’s major transport links, Supervan Ltd has more than 25 years’ experience in the vehicle hire industry. As you would expect, our main business is van hire, and we are immensely proud of our large fleet of Renault and Fiat vans, which range from small Kangoos and Traffics to Dropside Tippers and Box Lorries. We are also one of the few van hire companies in the UK with automatic Fiat Ducato SWBs, MWBs and LWBs available to rent, whether for a day, weekend, week or contract hire basis.

However, we aren’t simply about vans – Supervan Ltd also has a complete range of cars to hire. From nippy little Fiat 500s to the roomy Renault Espace, our car hire prices include VAT, fully comprehensive insurance, unlimited mileage (UK only) and roadside assistance.

And if that wasn’t enough, if you are thinking of hiring a motorbike, you’ve found the right company! Our sister company, Superbike Rental is home to a huge selection of Touring motorcycles, Street Bikes, Sportsbikes, Cruisers, Learner motorcycles and of course, Superbikes!

Safety and comfort guaranteed

All of our vehicles, from vans and cars to motorcycles, are exceptionally well maintained to ensure your safety and comfort and are thoroughly cleaned both before and after your hire period. They are also all available for European hire; we will even take care of your insurance, accident and breakdown services and any other legal requirements!*

Our cars and vans are all less than three years old, and in many cases, have only come off the production line a matter of months ago! You will enjoy power steering, air conditioning, central locking and CD players, no matter which van or car you choose. Tow bars and other accessories

Delivery and collection

To make the hire process even easier, Supervan Ltd offers a delivery and collection service** to customers throughout Essex, so if you are based in Brentwood, Billericay, Chelmsford, Harlow, Upminster or any other town or village in Essex, you won’t have to make travel arrangement to collect and drop off your hire vehicle. We can also provide a delivery and collection service to the region’s airports, train stations and bus stations for those visiting Essex from other parts of the UK or abroad.

Supervan Ltd is proud to be known as the most reliable car, van and motorcycle hire company in Essex. Just try us out – you’ll see for yourself!

*European insurance and documentation is provided at an additional cost; please contact us for further details
**Delivery and collection service at additional cost

Supervan Ltd Brentwood

Supervan Ltd hire a van to move home moving house hire a van

Why hire a van when moving home?

Hire a van or use a removals company… what are the advantages of renting your own van when moving home?

You can hire a van for all sorts of reasons; you may have to transport goods, or decided to clear your shed or garage. You might be carrying out renovations and prefer to take the rubbish to the tip in a van rather than going through the rigmarole of booking a skip. In the UK, you can hire vans of all shapes and sizes to suit your needs, with most of them available on a daily, weekend or weekly basis. You can even hire certain vans by the hour if you only have a single load or a very short trip.

But what about moving home? Is it a good idea to hire a van or would it be better to use a professional removals company? There are benefits and drawbacks to both, the obvious ones being:

• Hiring a van is the significantly cheaper option
• A removals company knows exactly what they’re doing, meaning less stress for you
• Hiring a van means you have total flexibility of when you move and how long it will take
• A removals company will have all the necessary packing materials, equipment and insurance to keep your belongings safe in transit


Hiring a van is certainly going to be the cheapest option when moving home. If you are planning a small move to a property quite close to your existing home you are probably talking about spending £750 on a removals company, in comparison to hiring a tail lift van for about £160 for two days. Yet there are things you should consider in order to make your move as simple and hassle-free as possible.

Bear in mind that if you opt to ‘move-it-yourself’ that is exactly what you’ll be doing. There won’t be any experts waiting in the wings to help you pack or load and unload the removals van. You will have to buy your own packing materials and ensure that any precious items are carefully packed and protected during transit.

Unlike a removals company, you won’t have any goods in transit insurance, so if anything breaks, you’ll either have to learn to live without it or spend money to replace it. How many times have you heard about people accidentally closing the boot on their flat screen television?

You’ll need help

Unless you are a large – and strong – family, you will probably have to rope friends and relatives in to help you move. Bear in mind that unless you are planning on hiring a van and moving on a weekend, you might struggle to find people able to take a day off work to help.

The majority of us will have a lot of belongings to move so you may have to do a couple of trips to and from houses before you can call it a day, which means that if you are moving hundreds of miles away, the best option will be a removals company.

It takes planning and teamwork to ensure that things are put in the hire van on one side, taken out carefully on the other and put in the right place. Label your belongings carefully or you will be spending a lot of time manoeuvring around boxes, furniture and clothing that have been dumped in the nearest available space rather than being placed in the rooms they belong.

Make sure you park as closely as possible to your property to minimise both damage to your goods and tiredness. You’ll want to load large furniture first followed by any other furniture. It goes without saying that heavy boxes should be placed at the bottom, with lighter boxes on top. Certain fragile items may be better transported in a car, limiting the possibility of breakages.

Have you booked your hire van?

Don’t simply assume that you can call a hire company and get a suitable van for the day you want; many hire companies will only have a small selection of the larger vans in their fleet so make sure you book your hire van well in advance.

Get used to the hire vehicle

Not many of us will have driven such a large vehicle on a regular basis, so it is always worth taking it out for a test run after you pick it up from your chosen hire company. Bear in mind any low bridges or narrow roads that you may come across and if necessary, plan an alternative route.

Always pay attention when reversing into a parking space or manoeuvring into narrow roads or tight spaces and pay attention to your mirrors and any blind spots; if possible, ask someone to act as a guide to help.

Supervan Ltd Brentwood

Supervan Ltd Brentwood there's more to Supervan Ltd than just vans

Supervan Ltd – home of top quality, competitively priced van, car, lorry and motorbike rental

Is it a bird? Is it a plane? Is it a van? It could very well be a car, lorry or a bike as there’s much more to Supervan Ltd than just vans!

The name is sometimes a little misleading; based in Brentwood, Essex, Supervan Ltd may be a van hire specialist but we have also built up a massive fleet of cars, lorries and motorcycles to suit all your rental needs. And that’s not all – Supervan Ltd also hires out a wide range of vehicle accessories to save you money and hassle, including SatNavs, top boxes, sack trucks, roof racks, tow bars and Continental road safety kits.

You may be planning on hiring a family saloon to explore the UK. You might be moving and are looking for affordable removals van or lorry hire in Essex. The ultimate MotoGP or Isle of Man TT experience would be on your own rented Superbike or Sportsbike! Perhaps your current van needs to be repaired so you require a short term replacement. You might even be hiring a caravan for your forthcoming holiday and would prefer to hire a towbar for the week rather than having to fork out the money to buy something you will rarely use again.

The beauty of Supervan Ltd is that whatever your vehicle needs, we have everything you need. Our cars and vans range from Fiat 500s and Renault Espace 7-seaters to Renault Kangoo vans and 7.5 tonne box lorries. They all have power steering, central air conditioning and a radio/CD player as standard and come with full comprehensive insurance and breakdown cover.

Many of our cars are automatics and – rare for UK van hire specialists – we also have a fleet of automatic vans – the Renault automatic SWB. MWB and LWB vans.

We have a wide and well maintained fleet of motorcycles to suit all levels of rider, with models such as BMW S1000RR HP4 Carbons, Honda CBR 1000 Fireblades, Ducati Multistrada 1200 S Granturismos and 1200 S Pikes Peak among our motorbikes available to hire.

Just like our motorbike, car, lorry and van hire, accessories can be rented for just a day, weekend or longer.

If that wasn’t enough, Supervan Ltd’s cars, vans and motorbikes can all be taken to Europe. We can arrange all of the necessary documentation and precautions on your behalf, such as the relevant insurance before your journey, reducing time and hassle for you.

So the next time you consider hiring a vehicle – or vehicle accessories – just remember that there’s a lot more to Supervan Ltd than you’d think!

Supervan Ltd Brentwood