Customer Testimonials

The success of Supervan Self Drive Hire is a result of the dedication of our staff, the superior customer care and the high standards which we uphold each and every day. We don't just provide a van hire service; we ensure that we give each of our customers the best possible experience, always going above and beyond the call of duty to ensure this.
Check out our testimonials and find out why customers hire from us and why they come back for more! We have happy customers from all around the world.

Name - Verica Collier
Date - November 2021

What amazing service these guys provide. So friendly and thorough on every level. Would highly recommend them and would use them again in a heartbeat

Name - Matt Scott
Date - September 2021

I just wanted to say what an amazing experience I had when I hired a van from Super Van in Stondon Massey (Essex). The team on-site couldn’t have been more helpful, the van was immaculate, and the price was great. Everything was explained in full and any questions I had were answered on the spot. I would wholeheartedly recommend this service to anybody who needs to hire a vehicle and I will definitely be coming back. Having checked out the fantastic collection of motorcycles for hire, I may well be making use of that service too! Thanks again for all the help – customer service at its absolute best!!!

Name - Jill Pritchard
Date - August 2021

Needed a van urgently after ours broke down. Turned up first thing without appointment and was greeted immediately by Brian. He was so helpful and within half hour drove out with a van. Superb service and really reasonable prices. Thank you you are a life saver.

Name - Barney Wilkinson
Date - August 2021

Very helpful and thorough in explaining the functions and hiring checks. Van was top notch and easy to book and good to use. Recommended and will use again

Name - Ray Walker
Date - July 2021

Great value and excellent customer service. They took time to show me around the vehicle and gave clear and valuable advice/guidance. The vehicle itself (Renault Master MWB) was perfect for what I needed and was very well equipped. Highly recommended.

Name - David Smith
Date - July 2021

We have used Supervan twice now and it was a great experience. Very helpful. Plan to use them again later in the year

Name - Matt Barnett
Date - May 2021

Really responsive and easy to deal with. The van was great and price was competitive. Would definitely use again and recommend.

Name - Dom Stapledon
Date - April 2021

I could not recommend Supervan highly enough. We've used them three times so far - twice for business and once for moving home. Their prices are very competitive, the vans are superb, and the team are a pleasure to deal with. Next time we need a van, we'll be back for a fourth time for sure.

Name - Tom
Date - April 2021

Very helpful and informative on vehicle options / specs. Accommodated my requirements on short notice. Vehicle was kept well, clean and tidy, and inspected before hire for any existing marks / damage. Friendly staff and followed social distancing guidelines.

Name - Ricky
Date - April 2021

I have used SuperVan a few times over the years and they have been nothing, but great. Short notice bookings haven’t seemed a problem and very competitive on the prices. They will definitely get my business as and when I require a vehicle.

Name - Tom D
Date - April 2021

Really great, local and competitively priced van rental company. Automatic vans and great customer care...will be using again!

Name - Jen
Date - March 2021

AWESOME service from start to finish. Friendly, easy, enjoyable and no fuss! Great experience, highly recommend.

Name - David
Date - March 2021

Very clean and reliable vehicle (Luton van) good price, and very good service. When I need a van again, I will have no hesitation in using superman. Thanks guys.

Name - Jon
Date - March 2021

Great van rental company that I have used a couple of times. Vans are clean, new and we'll spec'd. Ours had Android Auto compatible media center which made navigation and Bluetooth phonecalls really easy. Staff were really friendly and helpful. I love their new service desk, everything felt really Covid too. Most of the vans are automatic, so one less thing to think about, but they also had manual override, so if you needed to control your gears you could.

Name - Simon
Date - March 2021

Excellent service friendly and helpful staff With excellent condition vehicles , I would definitely hire from Supervan again.

Name - Chris
Date - March 2021

Top service 5 stars. Staff were very friendly and helpful. Would highly recommend them. I will be using them again

Name - Elliot Banks
Date - March 2021

Great company

Name - Scott
Date - February 2021

Always use this local company for my van rental. Clean vans and great service.

Name - Adam
Date - February 2021

Faultless! Competitively priced, clean/new vans. Friendly guys. And they have auto vans :)

Name - Jessy
Date - February 2021

Easy to book and very pleasant to deal with hired an automatic van for 3 weeks. Cheaper than the competitors and you don’t get a choice of auto or manual from any where else on vans. Lovely clean van no problems.

Name - Victor S
Date - February 2021

They were very friendly and welcoming, and I really enjoyed the visit. It was easy and everything went smoothly.

Name - Alex
Date - February 2021

Hired a van for my house move and couldn’t have had a better service. Van was a dream to drive (auto) and really well maintained. Easy to pick up and return. I’ll be coming back here every time I need a van for something in future.

Name - Nigel
Date - February 2021

Hired a van for the weekend as Supervan are local to me and offered a very competitive rate.The vehicle was clean and ready for collection as agreed. Staff were efficient, fully explaining all aspects of the hire agreement and the vehicles operation/features to me. Great experience.

Name - Raymond Clark
Date - January 2021

From start to finish the service I received was first class. Brian was very helpful and explained everything thoroughly highlighting my options. The van was extremely clean fuel full and ready to go. Brian showed me the controls and off I went. The van was superb and exactly as described. The company are excellent and I have no reservations in recommending them at all. If I need to hire a van in future this is my first port of call. Thank you Brian.

Name - Clio Sport
Date - January 2021

Excellent service, we have used Supervan for many years and would not hesitate to continue using again in the future or highly recommending them. Thanks!!

Name - Megan LL
Date - January 2021

I have used SUPERVAN a couple of times and they live by their name .... SUPER! Mark and all the staff there are SUPER friendly, patient and helpful. Trina helped me choose the van that would suit me best for moving house and collecting furniture. Mark made collecting the van SUPER easy, he showed me everything the van had to offer and how everything worked! Highly recommended family business! Thank you SUPERVAN! :)

Name - Mitchell Cornish
Date - January 2021

Great service! Clean and well maintained vehicle.

Name - Sarah Rixson
Date - January 2021

Excellent service, lovely small business that goes the extra mile . Support small business

Name - Nigel Parish
Date - January 2021

A very professionally run business with reliable, immaculate vehicles. Friendly helpful staff. Everything is done to make hiring a vehicle clean and safe.

Name - Dave Dubock
Date - January 2021

I’ve used Supervan for around 15 years now and would recommend them to anybody. They’ve always catered for all of my business requirements from small vans to trucks as we’ve needed them. Vehicles are always clean and in as new condition, well maintained and we’ve never had a failure. The whole procedure from booking to collection and drop off is easy and a pleasant experience. It’s particularly good having the option of automatic vehicles throughout the range especially for city work. Definitely wouldn’t use anyone else.

Name - Tom R
Date - January 2021

Great, reliable service from Supervan time and time again. Clean, well maintained vehicles and a great service from the team. There is nowhere else I would go for van hire!

Name - Abbey Mount
Date - January 2021

Great customer service, Super Van provided exactly what I was looking for and in a very short deadline - would highly recommend. The vehicle was exceptionally clean and all Covid rules were adhered to. I’ll be hiring from the friendly Super Van team again!

Name - Steven
Date - January 2021

I hired a van from Super Van. The whole process from initial enquiry, to collection, and then return, was simple and straightforward. The team were helpful and flexible, which made the process very simple and enjoyable; even when I asked to swap the van for something slightly smaller. Overall, an excellent experience

Name - Kevin P
Date - January 2021

Very efficient, professional and COVID aware business. Van in excellent condition. Will definitely use again.

Name - Bob IIlines
Date - January 2021

I’ve used Supervan since they began trading. Excellent service,top quality vehicles. They’re my first choice.

Name - Trina C
Date - January 2021

Supervan is a professionally run business with top quality vehicles and exceptional customer service. Covid secure hiring.

Name - KFB
Date - November 2020

This is my 3rd time of renting from Supervan as they are the only ones that do automatic van hire, at least close enough to me. The vans have been clean, well maintained and I had no issues. The staff have been helpful and supportive. I actually ran late in returning once and I wasn't charged extra. I've left my car there as well and on getting back had a flat battery which they kindly jump started for me. Today I was helped with getting a taxi back home as I didn't know Uber wouldn't come to that area. All in all, I would most definitely use them again. I have no complaints whatsoever

Name - Brandon Mills
Date - October 2020

Rented a van for the day. Needed an automatic which few rental services have in their fleet. The van was in great shape, and easy to drive. The staff are friendly. I recommend and would rent from them again.

Name - Hayley Clements
Date - September 2020

Fantastic service, highly professional. The van I hired was almost brand new, in great condition and easy to drive. Brian was flexible to my timings and requirements. Totally recommend!!

Name - Tigress Lynch
Date - September 2020

Brian was absolutely fantastic. I phoned him more times than he probably cares to remember but he was always helpful. I'd never driven a van before and I was terrified but Brian took me through everything and was patient. Really nice guy, really good prices and the van was in very good condition. Also one of the few places I could find that did automatic vans. Will definitely use them again!

Name - Deepak Vyas
Date - July 2020

Great van rental agency. Catered to all requirements. Value for money. Highly recommended.

Name - Ben Kirk Brightwell
Date - February 2020

High Quality Van and great service Would def hire from Supervan again

Name - Peter Smith
Date - December 2019

Had the right van at the right price.

Name - Katie Corp
Date - September 2019

Second time we have hired the Kangoo automatic van from Supervan. Fantastic little van, perfect for our purposes. Thank you to the excellent Supervan team for all their help fitting around us on both occasions. Highly recommend this company.

Name - Jonathan Low
Date - August 2019

Hired our the new Renault Low Loader. Worked a treat for my business. The Supervan Team as ever, were super helpful and informative. Straightforward, professional service with a great range of vehicles. Well worth considering Supervan for your next hire

Name - Mark Childs
Date - July 2019

Wide range of vehicles including bikes

Name - Amy Louise
Date - July 2019

Couldn’t recommend this amazing family run business more! So helpful from start to finish! Very easy to book and always on hand for any queries. Thank you for all your help Super Van!

Name - Megan Leggatt
Date - June 2019

Amazing family business! Very friendly staff. Easy to book and organise. Quality cars and vans available !! Thank you SUPERVAN BRENTWOOD

Name - Kate Augood
Date - February 2019

Great company and great people. It’s not too often these days that I can rave about fantastic customer service but I really can with supervan!!! This is the 5th time I’ve used them and not the last. Reliable, easy to book, friendly, efficient....everything that’s positive. If you need to hire a van (or car or motorcycle) these are the guys for you.

Name - Daniel Chalk
Date - January 2019

Always use these guys for my van hireing needs have done for 10 years never any probs clean vans and reasonable price.

Name - Dave Goodey
Date - September 2018

Excellent service van was excellent and everything that I needed at short notice will defo recommend. 10/10 . Thanks Brian and his team .

Name - Gary Beechner
Date - August 2018

First Rate.

Name - Stephen Wheeler
Date - July 2018

Friendly, efficient and courteous folk who supplied me a clean respectable vehicle with tow bar, at short notice and at reasonable cost. More than once too. Can't really ask for more than that, I feel.

Name - Stephen Jackson
Date - July 2018

Fantastic service for van hire, really friendly, helpful and efficient service from booking to pickup to drop-off. I would highly recommend and certainly use again.

Name - Arthur Drmola
Date - June 2018

Fantastic, efficient and good value for Auto Vans

Name - Daniel Chalk
Date - June 2018

Been using these for 10ish years always got the right van and very friendly

Name - Jack Coventry
Date - March 2018

Contract hire my work van from supervan, very easy as they look after everything for me all I have to do is put fule in it unbeatable hassle free service would highly recommend. Occasionally hire a bigger van for short periods of time and are always extremely clean and full of fuel ready to go!

Name - Adina Bent
Date - February 2018

⭐⭐⭐⭐⭐

Name - Rosie Clark
Date - January 2018

Excellent service when moving house. Very professional staff and great customer service. The two guys couldn’t have been more helpful and went out of their way to help me. Thank you Supervan! Will definitely be using you again

Name - Robert Clayton
Date - December 2017

Great vans ,Great Prices, Great Customer Service would definitely use these guys again.

Name - Ann Castle
Date - December 2017

⭐⭐⭐⭐⭐

Name - Sue Wilson
Date - 2017

Can't thank Supervan enough for all their help. Excellent customer service and brilliant van. So glad I found a company that do automatics!!!

Name - Mark Warwick
Date - 2017

My Company ProKit UK have been using Supervan for 15 years or more, and have never once experienced a problem. Vans are always immaculate and great to drive

Name - Jackie Colbert
Date - 2017

I have used Supervan in the past and have always been very happy with the service provided. I rang on a Thursday to book a Luton with a tail lift for the Friday. They were able to provide the van for me and got it to me the day before and happily collected it when we were finished. Excellent service, excellent, friendly staff and vans in excellent condition. Would most definitely recommend Supervan for any van hiring!

Name - Gabriel Singer
Date - 2017

Very good service. Second time i've hired a small van from them, and found them on both occasions to be helpful and professional.

Name - Giampaolo Grazian
Date - 2017

Excellent, friendly service especially appreciate the possibility to have car delivered and collected, have already hired two vehicles this year and will book again in the autumn, many thanks to all at Supervan!

Name - Kim Brown
Date - 2016

Hired a Fiat 500 Auto from Supervan whilst my car was in for repair. Great customer service and nice little car, would use again and recommend to others!

Name - Stella Hares
Date - 2016

Customer service excellent. Vans clean and in good condition. I would highly recommend Supervan.

Name - David Simm
Date - 2016

Recently used Supervan to hire a luton tail lift van. Brilliant service from start to finish. On booking everything was clear and understandable. On collection of the van check out was easy as the van was a spotless, (unlike a vehicle I hired a few weeks back from another local company). The van was in excellent condition and very clean. I am very impressed with this company and can highly recommend them, I will definitely use them again.

Name - Dave Dubock
Date - 2016

Hired from Supervan a number of times now, clean vehicles, good service and very helpful. Would definitely recommend them to anyone, also hire Motorbikes (superbike rental)

Name - Grace Kennedy
Date - 2015

It was an amazing experience hiring the car that was just the right for me and my family while we went to on our summer trip. I am definitely calling them again. Loved their customer service and also the fact that they were not only friendly and warm but equally professional!

Name - Laurence Smith
Date - 2015

I have hired several cars/vans over the years and this company is without doubt one of the most professional outfits I have had the pleasure of dealing with.

Name - Harry & Ev Greene
Location - Hawaii
Date - July 2014
Vehicle Hired - Triumph Tiger 800 XC

Guys everything you did from start to finish was top notch and above expectation.We will happily recommend your services to all the bikers we know.

We can't wait to get back to the UK and ride again and you have an open invite if you ever make the journey to Hawaii. We have a couple of airhead BMW's that chug around our little roads just perfectly and you guys are welcome to come ride anytime

Name - Alexis Rouzee
Location - UK
Date - August 2014
Vehicle Hired - Ducati 1200 Multistrada

Really fantastic service from Supervan, the guys there have looked after me twice now and both times it's been a great experience. This time they had a problem with the original bike I had booked but straight away they upgraded me to a similar bike at no extra cost. They tailored a package for me and my requests and yeah... Highly recommended indeed.

Thanks again and hopefully see you next year for another adventure

Name - Gary Reinhart
Location - USA
Date - July 2014
Vehicle Hired - BMW R 1200 GS

I had a great experience with Supervan during my July 2014 2 week tour of England and Scotland. The service was outstanding.

Their rental location is perfect because it is just a short train ride out of congested London plus you are immediately riding on great countryside roads.Supervan has my highest recommendation!

Name - Chloë Smedy
Location - South Africa
Date - October 2014
Vehicle Hired - Suzuki GSX 650 F

Some trepidation at the actual size of the bike but after putting on my big girl pants, the new Suzuki GSX650F is great fun. Heavy but once moving, it's nimble. Not sharp off the throttle which is great if you're wary of whisky throttle.

Excellent service from Brian & Dave was super friendly.

Everything clearly explained. Happy rider.

Name - Andrew McCann
Location - UK
Date - October 2014
Vehicle Hired - BMW R 1200 GS

I hired the BMW 1200 GS for 5 days to travel to La Rochelle in France and back. Supervan were extremely helpful, professional and basically could not have helped me more from start to finish. Nothing was too much trouble for them, despite my every changing requests for SatNav, topbox etc.

The bike was all ready for me when I arrived, the time and attention to detail given to me to ensure I was all set for my trip was excellent.

I covered almost 1200 miles on my trip which I absolutely loved, and the bike handled superbly, to be honest I didn't want to give the bike back, but all good things have to come to an end.

I would absolutely recommend Supervan to anyone that is looking for excellent customer server, which comes with an excellent standard of bike, for a short or long rental.

These guys have cracked it!

Name - Ian Johnstone
Location - UK
Date - July 2014
Vehicle Hired - Ducati 1200 Multistrada

I have used Supervan for my last two summer trips. In 2013 I hired a BMW S1000RR and in 2014 a Ducati Multistrada.

On both occasions the booking process has been made very easy with all costs being clearly identified On arrival at the depot I have been given a warm welcome, before getting a comprehensive tour of my bike.

The bikes were immaculately presented and both bikes were faultless, and performed superbly. All you need to do is supply the fuel, and Supervan will supply the smiles!

Name - Laurence Smith
Location - Brentwood, UK
Date - November 2014
Vehicle Hired - Renault Luton

I have hired several cars and vans over the years and this company is without doubt one of the most professional outfits I have had the pleasure of dealing with.

Thank you Supervan for your excellent service.

Name - Ash Gibb
Location - Brentwood
Date - 2013

Many thanks to you and your staff for organising at short notice the Renault Trafic van for me today - my trip to London was off to a good start with your company's efficiency.

The rental van was just perfect, ran like the well maintained van that it is, and a pleasure to drive. Upon return, your colleague on the forecourt was most courteous and business concluded.

Thanks again, and I shall look forward to using your service again

Name - A Customer
Location - UK
Date - 2012

I'm very happy that you add my comments to your testimonial page - you have both been a delight to deal with - well, all three of you, given the nice fellow who gave me the lift back!

Name - A Customer
Location - UK
Date - 2012

Thanks so much - it's such a treat to find a real person at the other end of an email!

Name - Serena Rule
Location - Tasmania, Australia
Date - 2012

Thank you for the great service - excellent car, warm welcome, professional and friendly!

Name - Ben Nagel
Location - London
Date - 2011

Thanks again for the van, bloody lifesaver!

Name - John Parsons
Location - Aldershot
Date - 2011

Just a note to say a huge thank you to you and all at Super Van for your excellent service and help with my recent motorbike trip. I am sorry I did not meet you Trina but I did see your photo on the picture board in the hot pants - very nice I must say!

The bike was great and we had a fantastic time, so I'm sure I will be back for another go some time.

Thanks again to you all

Name - Jill Wathen
Location - Brentwood
Date - 2012

I walked The Great Wall Of China in October for Cancer Research. Just a note to say thank you to Trina and Mark Coventry for their kind support and loaning me a van to raise money for my trek by holding a charity bootsale.

Name - Mr Khan
Location - Walthamstow
Date - 2011

I would like to take this opportunity to thank you not only for the use of your vehicle, but also the tremendous effort your staff went to in ensuring that the vehicle was delivered as arranged. I would therefore happily recommend your company in future.

Name - Ian
Location - Brentwood
Date - 2011

Excellent Service

Name - Chris Harvey
Location - Chelmsford
Date - 2011

Many thanks for the fantastic service I have received from all of the Supervan team. The Renault has been great and did a great job of taking my caravan to the dealer in Norfolk on Saturday 9th August 2008 I will recommend Supervan Car & Van Hire to everyone.

Name - Halls Garden Design
Location - Hutton
Date - 2011

Thank you once again for your excellent service, it is not easy to remember every Detail when involved in Such an undertaking as the Chelsea Flower show.

However it is reassuring that such a reliable and efficient service like Supervan is there when you need it.

Thank you once again and you can be assured that I will always recommend your service to everyone that I know.

Name - Nial
Location - Toronto, Canada
Date - 2011

Thank you for the info! Are you awesome or what!