Tag Archives: car hire

Supervan Ltd Brentwood terms and conditions T&Cs car hire van hire

What should I know when hiring a car or van?

Whether you need to rent a vehicle for a day or on a long term basis, it is important that you don’t leave yourself open to problems down the line. Unfortunately, there have been negative stories about people being misled by car and van hire firms and reports of misuse by the hirer, so it is vital that you are informed about the restrictions you have to adhere to in order to comply with our own terms and conditions and the law.

Here at Supervan Ltd, we are known for our great value and flexibility; however, we, as all reputable hire firms do, have terms and conditions to safeguard our vehicles, people and clientele. This is not just a case of protecting ourselves; when you are considering a 7.5 tonne lorry or 7-seater car, implementing these terms and conditions not only uphold our legal responsibilities, but ensure the safety of our customers, the general public and staff.

For example, documentation is a must. The hirer must provide their full licence before any vehicle is released into their possession. They must also provide two recent utility bills as proof of residence and a debit/credit card. Foreign nationals will also be asked to bring along their passport.

Anyone hiring a vehicle from Supervan Ltd must be between the ages of 25 and 70 years old.

Anyone with car or van insurance will know that premiums can be an issue for people in certain occupational industries. Unfortunately, because of these restrictions, Supervan Ltd is unable to rent vehicles to those working within the following areas: professional entertainers, professional sportspeople, members of the nightclub owners, publicans and owners of gaming establishments. We also must be made aware of any driving offences prior to hiring a car or van, and these must be disclosed and agreed by our insurers before you hire a vehicle. If you do not disclose any issues in advance, we may have to refuse rental and you might then lose your rental charge.

Something else that may sound obvious but has to be stated for the safety of the hirer and vehicle is that under no circumstance can any Supervan vehicle be used in competition, whether a rally, track day, trial, motocross, performance test, enduro event or speed trial.

We’ve all been there – perhaps we’ve parked in an unknown town and received a fine or didn’t realise the speed limit and have been issued a ticket. However, just because you don’t legally own the hire vehicle, you are legally responsible for the repayment of any parking fine, speeding ticket, toll or congestion charge and any other chargeable offence whilst the vehicle is in your possession. You are also responsible for any damage to the vehicle while it is in your care, which includes tyre damage, punctures or excess tyre wear. Any bodywork or mechanical repairs that have to be carried out must be done through Supervan Ltd’s authorised repairers, so please do not attempt to fix any damage yourself.

It may make perfect sense to you but you would be surprised at how many people will hire a vehicle with a full tank and try to return it running on fumes! Please ensure that you replace all fuel used before you bring your hire car or van back to Supervan Ltd.

Please also remember that whilst you are able to take your hire vehicle anywhere in the UK (EU travel is also available on request; charges apply), excessive journeys will result in wear and tear to the car or van. Therefore, if you do go over your agreed hire agreement mileage allowance, you will be responsible for an excess mileage charge.

For our abbreviated terms and conditions, please click here; full terms and conditions are available on the back of our hire agreement forms.

Supervan Ltd Brentwood

Supervan Ltd Brentwood Renault Clio Va Va Voom

Brand new Renault Clio now available at Supervan

Enjoy even more ‘Va Va Voom’ with the new Renault Clio. As Laurens van den Acker, Director of Industrial Design at Renault comments, “Cars are not just for getting us around; they can also inspire dreams and desires. From initial concept through to production, the sensual lines of the new Renault Clio have been focused on total seduction… The personality of the new Clio is evident in every detail and its dynamic curves.”

Having scooped the 2012 ‘Golden Steering Wheel’ award in the ‘small class’ category, anyone looking for a comfortable and efficient means of travel will love the new Clio. Specifications on the Expression model include touch screen technology with integrated technology, electrically adjustable and heated door mirrors, hill start assist, ABS with Electronic Brake Distribution (EBD), Electronic Stability Control (ESC), a radio with USB, Bluetooth and Handsfree technology, and an efficient engine featuring up to 88.3mpg.

Other Clio models have Handsfree key cards, Renault MediaNav integrated onboard multimedia systems, alloy wheels, rear parking sensors and automatic climate control.

During Auto Trader’s ‘expert review’, Martyn Collins commented that ‘what impresses is the huge step forward this car has made over the last generation. It makes the established competition look staid and should be given serious consideration.”

Efficient motoring

The new Renault Clio is leading the way in lowering fuel consumption without sacrificing driving pleasure. Technologies include:

Stop & Start
The car’s engine stops automatically when the vehicle comes to a stop or is put into neutral.

Energy Smart Management (ESM)
By recharging the car’s battery during braking phases, the vehicle is able to save additional energy.

Thermomanagement
When starting the car from cold, thermomanagement saves energy and reduces CO2 emissions (1%).

Active air shutters
Improved dynamics by reducing drag through opening and closing flaps at the front of the radiator.

Eco-mode switch
Reduce fuel consumption by up to 12% by activating the Eco-mode switch.

Hire a new Renault Clio from Supervan Ltd

Based in Brentwood, Essex, Supervan has both manual and automatic Renault Clios available to hire from just £45 per day, £120 for three days, or £150 per week*. Five door, with 300 litres of storage space in the boot and a folding rear bench to aid practicality, it is ideal for those travelling with a decent amount of luggage, but who don’t want – or need – a large car.

All of our new Renault Clios have air conditioning, central locking, electric windows and mirrors, and a radio/CD player.

We take great pride in all our our cars, and ensure that they are fully maintained to the highest standard and clean and tidy at all times.

Put some Va Va Voom in your life – next time you need to hire a car, come to Supervan!

*Our price includes unlimited mileage (UK only), Comprehensive insurance and roadside assistance, and VAT.