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Email Alert!

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We have had some feedback that there is a chance that our emails could have been delivered to your ‘Junk’ folder.

Here at Supervan our commitment to customer service is second to none, we aim to deal with all your questions and enquires within 48 Hours, so if you have not had a reply from us please check the junk folder in your emails!

Still no email??? Please contact us on +44(0) 1277 366602.

Renault 7.5 Ton Midlum Euro 6 Hire

C-250-320-euro6-faceMayor of London  (Boris Johnson), is updating the LEZ (London Low Emission Zone) from the current vehicle level to Euro 6!  This means that only NEW euro 6 trucks will be allowed into the zone without paying a hefty fine!

So (as usualy being one step ahead of the game) Supervan have already ordered our new Renault 7.5 tonne trucks which are of course euro 6 approved – so no nasty surprises for our customers.

 

 

 

EVERYTHING WITHIN REACHTruck Interior

Primary controls within reach deliver a high degree of driving comfort.

Cruise control and the automated gearbox let the driver concentrate on the job in hand.

 

As with the rest of our fleet – these vehicles will come with :

SatNav
Air Con
Power Steering
Electric Windows
Central Locking
Roadside Assistance
Fully Comprehansive Insurance
Full Tank of Fuel

Renault Link

Supervan Ltd car hire Frequently asked questions FAQ

Frequently Asked Questions (FAQs) when hiring a van or commercial vehicle

Supervan Ltd has a huge range of vans and commercial vehicles available to hire; if you have any specific questions or queries, please do not hesitate to contact us, but you may find the below FAQs helpful.

What is included in the price of a rental vehicle?

Our hire charges include the vehicle itself, which are all less than three years old and come with air conditioning, power steering, central locking and a CD player as standard, as well as fully comprehensive insurance. In addition, all of our rental vehicles are covered by roadside assistance to ensure your peace of mind.

Your chosen van will also be cleaned and maintained to the highest standard both before and after your hire period as part of our ongoing service.

How old do I have to be to rent a van?

You must be between the age of 25 and 70 in order to hire a van or commercial vehicle under our insurance cover. You must also have held a full UK driving licence for at least two years.

What documents do I need to hire a van with Supervan?

You must produce a full, valid UK driving licence; it must be your original licence as photocopies will not be accepted. If you hold a photocard licence, we will also need your paper counterpart.

Supervan Ltd will also require a minimum of two forms of additional identification, such as your passport, utility bills and/or bank statements and corresponding credit or debit cards.

Overseas customers looking to rent a commercial vehicle – please contact Supervan Rental direct.

What deposit will I have to pay?

You will be asked to pay an excess – or deposit – of £650 by credit or debit card. This covers our insurance policy excess and will be the maximum amount you will be required to pay in case of an accident.

This deposit is fully refundable upon safe and undamaged return of the commercial vehicle.

What is the largest commercial vehicle I can legally drive on a standard UK driving licence?

If you hold a full standard UK driving licence, you are entitled to drive any of our vans and commercial up to our 3.5 tonne Luton Van. However, in order to hire Supervan Ltd’s 7.5 tonne Box Lorry, you must have the higher category C1 on your driving licence.

Please note that if you hold an automatic driving licence, you will only be able to drive our range of automatic vans.

How long can I hire a van for?

You may only need a commercial vehicle for a single day; alternatively, you might be looking to rent a van on a contract hire basis. Supervan offers extremely competitive rates on a wide range of hire periods, from one day and weekend hire to monthly and long term rental and contract hire.

Can you arrange collection and delivery?

To make your commercial vehicle hire process even easier, Supervan Ltd offers a delivery and collection service throughout Essex (charges apply). We provide this service across the county, including Brentwood, Chelmsford, Harlow, Upminster and Billericay.

What other services do you offer?

Supervan Ltd also has a fleet of hire cars and through our sister company, Superbike Rental, we offer one of the UK’s largest selection of superbikes, sportsbikes, adventure, touring and cruiser motorcycles to hire. We offer van hire, car hire, motorbike hire, self drive hire, home and office removals and relocation services, and contract hire.

We can also provide moving equipment, packing materials and containerised storage solutions.

Where is Supervan Ltd located?

We are based at:

Stondon Hall Farm
Ongar Road
Stondon Massey
Brentwood
Essex
CM15 0LD

What are your opening hours?

Supervan is open from Monday to Friday, 8am until 5:30pm, and Saturdays from 8am until midday.

Supervan Ltd Brentwood

Superbike Rental can you hire a motorbike with points on your licence

Can you hire a van with points of your licence?

Most people will be aware that you are convicted of a motoring offence, the courts can not only fine you but also ‘endorse’ your driving licence with penalty points. However, what you may not realise is that there are many different endorsement codes – or types of points – which will be added to the counterpart document of your photocard licence. There is no hiding these points, so it is vital that you know of any limitations or restrictions that may come with attempting to hire a van.

Each endorsement has a code and its own penalty points that are on a scale of 1 to 11. They will also have to stay on your driving licence for a set amount of time.

What type of endorsement codes are there?

Accident offences are coded as ‘AC’ and include failure to stop after an accident, and failure to report or provide particulars on an accident within 24 hours. These offence come with 5 to 10 penalty points and must remain on your licence for four years from the date of the offence.

Disqualified driver (BA) offences must also stay on your driving licence for four years. Earning you 6 penalty points apiece, these offences include driving whilst disqualified by the court and attempting to drive whilst disqualified.

Codes CD10, CD20 and CD30 range from 3 to 9 penalty points and cover minor careless driving offences. As above, they remain on your licence for four years. Codes CD40, CD50, CD60 and CD70, CD80 and CD90 are far more serious, covering death by dangerous driving, which will also carry a court conviction.

Other more serious penalty codes include:

DD10 – Reckless/Dangerous Driving (causing serious injury by dangerous driving)
DR10 – Drink and Drugs (driving or attempting to drive with alcohol level above limit)
IN10 – Insurance Offences (using a vehicle uninsured against third party risks)
MS50 – Miscellaneous Offences (motor racing on the highway)
MW10 – Motorway Offences (contravention of special roads regulations (excluding speed limits)
PC10 – Pedestrian Crossing (undefined contravention of pedestrian crossing regulations)
SP30 – Speed Limits (exceeding statutory speed limit on a public road)

For a full list of endorsement codes and penalty points you may want to check out the gov.uk website.

Can I still hire a vehicle?

When it comes to hiring a van, Supervan Ltd is – as all hire companies are – restricted by our insurance company when it comes to renting vans and other vehicles to drivers with points on their licence. We are able to hire vans, cars and motorbikes to people with no more than 6 points on their licence; anything more and your request would have to be referred to our insurer.

The types of penalty points on your licence will then be assessed. If your offences are fairly minor such as speeding or traffic light violations you may still be able to hire a van, car or motorbike from Supervan Ltd; however, if you have a drink driving conviction under 5 years old or you have previously been disqualified from driving, it is highly unlikely that we will be able to insure you and therefore supply you with a rental vehicle.

Are you unsure about your ability to hire a vehicle with points on your driving licence? Please call Supervan Ltd today to discuss your needs and circumstances and we will do all we can to help.

Supervan Ltd Brentwood

Added by: Mark Coventry

Supervan Ltd who is the most reliable van hire company in essex 3

Where can I find the most reliable van hire company in Essex?

Simply put, you have found it!

Based in Brentwood, Essex, and enjoying easy access to the region’s major transport links, Supervan Ltd has more than 25 years’ experience in the vehicle hire industry. As you would expect, our main business is van hire, and we are immensely proud of our large fleet of Renault and Fiat vans, which range from small Kangoos and Traffics to Dropside Tippers and Box Lorries. We are also one of the few van hire companies in the UK with automatic Fiat Ducato SWBs, MWBs and LWBs available to rent, whether for a day, weekend, week or contract hire basis.

However, we aren’t simply about vans – Supervan Ltd also has a complete range of cars to hire. From nippy little Fiat 500s to the roomy Renault Espace, our car hire prices include VAT, fully comprehensive insurance, unlimited mileage (UK only) and roadside assistance.

And if that wasn’t enough, if you are thinking of hiring a motorbike, you’ve found the right company! Our sister company, Superbike Rental is home to a huge selection of Touring motorcycles, Street Bikes, Sportsbikes, Cruisers, Learner motorcycles and of course, Superbikes!

Safety and comfort guaranteed

All of our vehicles, from vans and cars to motorcycles, are exceptionally well maintained to ensure your safety and comfort and are thoroughly cleaned both before and after your hire period. They are also all available for European hire; we will even take care of your insurance, accident and breakdown services and any other legal requirements!*

Our cars and vans are all less than three years old, and in many cases, have only come off the production line a matter of months ago! You will enjoy power steering, air conditioning, central locking and CD players, no matter which van or car you choose. Tow bars and other accessories

Delivery and collection

To make the hire process even easier, Supervan Ltd offers a delivery and collection service** to customers throughout Essex, so if you are based in Brentwood, Billericay, Chelmsford, Harlow, Upminster or any other town or village in Essex, you won’t have to make travel arrangement to collect and drop off your hire vehicle. We can also provide a delivery and collection service to the region’s airports, train stations and bus stations for those visiting Essex from other parts of the UK or abroad.

Supervan Ltd is proud to be known as the most reliable car, van and motorcycle hire company in Essex. Just try us out – you’ll see for yourself!

*European insurance and documentation is provided at an additional cost; please contact us for further details
**Delivery and collection service at additional cost

Supervan Ltd Brentwood

Supervan Ltd Brentwood hiring a car for the summer holidays

Summer safety driving tips

Now the Summer holidays are well and truly upon us, which means our already congested roads and motorways have been and will be even busier as families travel to the seaside and other British tourist destinations to enjoy the warmer weather. Here at Supervan Ltd, we have seen a sharp increase in car rentals as families from abroad venture out of the cities to explore the UK’s beautiful countryside and coasts.

However, the higher temperatures, heavy traffic and long journeys can place extra – and sometimes unwanted – demands on both drivers and their vehicles. Just as you should be prepared during potentially treacherous conditions the winter can bring, summer has its own risks, so it is important that you plan and prepare to reduce the risk of an accident or breakdown.

Check your tyres

High temperatures mean hot roads. And hot roads can aggravate any existing damage to your tyre’s rubber. Make sure you check your tyre pressure and their condition, as under-inflation can actually increase heat and cause friction, potentially leading to punctures and blow-outs. And remember that if you are taking your caravan or trailer tent on holiday with you, that they also have tyres that could cause problems if left unchecked.

Check your cooling system

It’s not just tyres that can be adversely affected by the hot weather; your cooling system can also be put under pressure when exposed to high temperatures. Check your vehicle’s coolant reservoir and keep an eye out for wet or white staining on coolant hoses as this can be a sign that your hose is leaking.

A good way to ensure that your cooling fan is working as it should is to allow your vehicle’s engine to idle for five to ten minutes. The cooling fan should automatically cut in – if it doesn’t, it is recommended that you take it to a professional to check that everything is in working order.

Check your fluid

During hot weather, we need water to stay alert, active and prevent dehydration. Your vehicle is exactly the same – without the necessary fluids, it can’t get you from A to B and the last thing you want is to breakdown in the middle of nowhere in 30°C temperatures.

Before going on any trip, you should make sure that your car or van’s fluids are topped up, including fuel, engine oil, windscreen wash and engine coolant.

And of course, if you are going on a long journey, the key is to water and feed yourself and your passengers to minimise the risk of tiredness. It is recommended that you schedule in a fifteen minute break every two hours; why not plan to stop somewhere for a picnic in the sun?

Air conditioning

The recent heatwave has resulted in our vehicles’ air conditioning to be tested like never before. If you are planning on renting a car or van, you can be sure of a comfortable, cool journey with Supervan Ltd – every single one of our vehicles come with air conditioning!

However, air conditioning can come with a price – namely to your pocket. To save on fuel, it is recommended that you turn the air conditioning off once the inside of your car is at a comfortable temperature. In addition, open windows cause extra drag, so it is always worth using the air vents when travelling on motorways. And of course, there is no point in having your air conditioning on if your windows or doors are open.

Avoid the glare

Sunshine is a welcome sight to most of us, but harsh sun glare can cause accidents. Ensure that you have a pair of sunglasses in your vehicle and clean your windscreen on a regular basis to remove those smears that can catch the glare and impair your vision whilst driving.

When renting a car or van from Supervan Ltd, you can be assured that your chosen vehicle has been thoroughly cleaned, checked and maintained. However, if you are planning a long journey or hiring a vehicle on a long-term basis, it is vital that you prepare both yourself and your vehicle for those summer drives. By following these simple tips, you will enjoy a much safer, more enjoyable trip.

Supervan Ltd Brentwood

Supervan Ltd Brentwood overseas car hire overseas van hire overseas bike hire

Do I need to inform the vehicle hire company that I am taking the vehicle abroad?

Simply put, yes. As soon as you step foot in a different country, you are subject to foreign laws and regulations. Vehicle insurance comes with a myriad of rules and stipulations, so it is vital that you let your vehicle hire company know if you are planning on taking the vehicle abroad to ensure that you are legally covered.

For example, Supervan Ltd’s vehicles all come with full comprehensive insurance to travel in the UK. However, we do need to be informed so that we can reinsure your chosen van, car or motorbike for road risk, breakdown cover and repatriation. You may believe that using your own insurance will cover you when driving in the Continent, but the reality is that in most cases, you are only automatically covered for basic Road Traffic Accident (RTA) insurance.

You can, of course, get cheap breakdown cover but many of the more basic policies do not include repatriation, which can become a massive issue if your vehicle cannot be repaired and you need to get yourself and the vehicle back to the UK. According to the AA, repatriation costs £995 on average – a high price to pay for the sake of a few pounds.

Where are you travelling to and through?

Supervan would also need to know your destination and the countries you are planning on travelling through on the way. Our vehicle insurance will cover you in the majority of Europe and Eurasia; however there are some exceptions that require you to hold a Green Card as proof of your insurance overseas. These countries include:

  • Albania
  • Serbia and Montenegro
  • Bosnia and Herzegovina
  • Belarus
  • Macedonia
  • Ukraine

Other legal requirements to consider

Depending on the country or countries you are visiting, you may be required to adhere to a number of other guidelines and legalities; for example, when travelling in Spain, there must be reflective jackets within the passenger compartment of your vehicle that must be worn by the driver and/or passengers when exiting an immobilised vehicle on all motorways and busy roads.

Other requirements may include:

  • GB stickers – compulsory unless your UK registration plates display the GB Euro-symbol  
  • Spare bulb kit
  • Fire extinguisher
  • First aid kit
  • Warning triangle
  • Breathalyser
  • Certain amount of cash to pay on-the-spot fines

Confused?

Luckily, Supervan Ltd can take all the pressure away from you; with years of experience in hiring vans, hiring cars and hiring motorcycles for travel both in the UK and Europe, we have the knowledge and understanding of the rules and pitfalls to help. We can take care of all the insurance, breakdown cover (including repatriation), documentation and must-have items for your journey, and all at the best possible prices.

All of our vehicles are maintained and serviced to the highest standards, and those all-important tyre, water, and oil checks will have been carried out before you take delivery, minimising the possibility of anything going wrong whilst abroad.

For more information, please call Supervan on 01277 366 602.

Supervan Ltd Brentwood