Tag Archives: contract van hire

Supervan Ltd car hire Frequently asked questions FAQ

Frequently Asked Questions (FAQs) when hiring a van or commercial vehicle

Supervan Ltd has a huge range of vans and commercial vehicles available to hire; if you have any specific questions or queries, please do not hesitate to contact us, but you may find the below FAQs helpful.

What is included in the price of a rental vehicle?

Our hire charges include the vehicle itself, which are all less than three years old and come with air conditioning, power steering, central locking and a CD player as standard, as well as fully comprehensive insurance. In addition, all of our rental vehicles are covered by roadside assistance to ensure your peace of mind.

Your chosen van will also be cleaned and maintained to the highest standard both before and after your hire period as part of our ongoing service.

How old do I have to be to rent a van?

You must be between the age of 25 and 70 in order to hire a van or commercial vehicle under our insurance cover. You must also have held a full UK driving licence for at least two years.

What documents do I need to hire a van with Supervan?

You must produce a full, valid UK driving licence; it must be your original licence as photocopies will not be accepted. If you hold a photocard licence, we will also need your paper counterpart.

Supervan Ltd will also require a minimum of two forms of additional identification, such as your passport, utility bills and/or bank statements and corresponding credit or debit cards.

Overseas customers looking to rent a commercial vehicle – please contact Supervan Rental direct.

What deposit will I have to pay?

You will be asked to pay an excess – or deposit – of £650 by credit or debit card. This covers our insurance policy excess and will be the maximum amount you will be required to pay in case of an accident.

This deposit is fully refundable upon safe and undamaged return of the commercial vehicle.

What is the largest commercial vehicle I can legally drive on a standard UK driving licence?

If you hold a full standard UK driving licence, you are entitled to drive any of our vans and commercial up to our 3.5 tonne Luton Van. However, in order to hire Supervan Ltd’s 7.5 tonne Box Lorry, you must have the higher category C1 on your driving licence.

Please note that if you hold an automatic driving licence, you will only be able to drive our range of automatic vans.

How long can I hire a van for?

You may only need a commercial vehicle for a single day; alternatively, you might be looking to rent a van on a contract hire basis. Supervan offers extremely competitive rates on a wide range of hire periods, from one day and weekend hire to monthly and long term rental and contract hire.

Can you arrange collection and delivery?

To make your commercial vehicle hire process even easier, Supervan Ltd offers a delivery and collection service throughout Essex (charges apply). We provide this service across the county, including Brentwood, Chelmsford, Harlow, Upminster and Billericay.

What other services do you offer?

Supervan Ltd also has a fleet of hire cars and through our sister company, Superbike Rental, we offer one of the UK’s largest selection of superbikes, sportsbikes, adventure, touring and cruiser motorcycles to hire. We offer van hire, car hire, motorbike hire, self drive hire, home and office removals and relocation services, and contract hire.

We can also provide moving equipment, packing materials and containerised storage solutions.

Where is Supervan Ltd located?

We are based at:

Stondon Hall Farm
Ongar Road
Stondon Massey
Brentwood
Essex
CM15 0LD

What are your opening hours?

Supervan is open from Monday to Friday, 8am until 5:30pm, and Saturdays from 8am until midday.

Supervan Ltd Brentwood